The below form is for CA, CO, CT, VA, and UT state residents only, as it applies to their questions and rights under the corresponding state Privacy Acts. All non CA, CO, CT, VA, and UT state residents, please use the Contact Us form.

To answer your questions as efficiently as possible, we have created the Frequently Asked Questions, About Us, and How It Works pages.

Did you receive an unwanted text message? If you did, please use the Contact Us form and send us the exact contents of that message so that we can track it down to the marketing company that sent it.

Did you receive an email or a phone call from someone asking for a deposit or insurance fee to get a loan? That person is not a representative of American Online Loans. There are no insurance or deposit or any other fees to request a loan with American Online Loans. Our lender connection service is free to use to you, the consumer.

We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.